SupplyNet is a B2B supply chain management mobile app that connects wholesalers with retailers, enabling seamless communication, order management, and sales processes. It's designed for wholesalers, distributors, manufacturers, and retailers to manage their business operations from their mobile phone.

With SupplyNet, you can:
• Manage your product catalog
• Create and send quotations
• Process orders
• Communicate with customers through real-time chat
• Track your sales performance
• Share product catalogs
• Respond to inquiries
• Track deliveries in real time

SupplyNet is
× Not a consumer shopping app (like Amazon or Flipkart) - SupplyNet is exclusively for B2B transactions
× Not a retail POS system for billing walk-in customers
× Not a full ERP system (no manufacturing, HR, or payroll modules)
× Not a standalone accounting software (but integrates with existing systems)
× Not a payment gateway (doesn't process online payments directly)

Yes, during store setup you can select your business type: Retailer, Wholesaler/Stockist, or Manufacturer. You can edit this later from Store Settings.

Yes, when adding products you can enter MRP (Maximum Retail Price) and specify tax details. This information appears on quotations.

Yes, you can create multiple variants for a single product. Each variant can have its own price, images, and specifications (size, color, model, etc.).

Yes, you can upload multiple product images in bulk when adding or editing products. High-quality images help customers make better purchasing decisions.

Yes, you can organize products using categories and subcategories, making it easier for customers to browse and find specific items.

Yes, you can import customer contacts in bulk instead of adding them one by one. This saves time when migrating from Excel or other systems. Here are the steps: Open the Dashboard, tap the three-dot menu (⋮) and select "Import Contact". Select contacts from your phone list, mark them as Suppliers or Customers, then tap Import. You'll receive a confirmation once successfully imported.

Yes, you can create customer groups (e.g., "Premium Retailers", "Bulk Buyers") and apply group-specific pricing, discounts, or surcharges.

Yes, you can invite customers directly from the app. They'll receive an invitation to download SupplyNet and connect with your business.

Yes, you can create standalone quotations independently from chat. Just add products to cart, select the customer, and generate the quotation.

Yes, you can convert quotations to orders with one tap once the customer accepts. The quotation details automatically become the order.

Yes, you can view and update order statuses. Orders progress through: Pending → Shipped → Delivered. Status badges are color-coded.

Yes, in order details you can see product-level shipping status (e.g., "Products: 0/1 shipped") so you know exactly what's been dispatched.

Yes, SupplyNet has built-in real-time chat. You can start chats, share products, send quotations, and create orders directly from conversations.

Yes, you can add multiple products to your cart and share them all at once in a chat conversation.

Yes, the dashboard shows six key metrics: Orders, Quotations, Products, Retailers, Wholesalers, and Revenue. Each metric is tappable for detailed views.

Yes, you can search for orders, products, and customers using the search bar in each section.

Yes, you can edit store details anytime from Store Settings, including store name, GST number, and address.

No, products in active orders cannot be deleted to maintain order integrity. You can deactivate or edit them instead.

No, you need internet connectivity to use the application & all its features.

No. SupplyNet doesn't have integrated payment gateways. You'll need to collect payments separately via UPI, bank transfer, or cash.

Not currently. Cross-warehouse transfers and multi-location inventory management aren't supported yet.

No. SupplyNet is for B2B relationships only. You can't create a consumer-facing storefront like an e-commerce website. You can share a public link for your store.

No. SupplyNet focuses on trading and distribution. It doesn't have BOM, production planning, or shop floor tracking features.

Not out of the box. SupplyNet doesn't integrate with every tool automatically. Custom integrations require development work.

No. SupplyNet handles order management and add GST number , but it's not a full accounting software. You'll still need Tally or similar for complete accounting.

No. SupplyNet is focused on supply chain and sales. It doesn't have HR, payroll, or employee management modules.

No. SupplyNet is designed for B2B order management, not as a retail POS system for walk-in customers.

Navigate to the Chat section, tap "New Chat," and select or search for the customer. If they're not in your contacts, you can invite them to join SupplyNet first.

You can edit quotations before they're converted to orders. Once a quotation is accepted and converted, you'll need to create a new order or revision.

Open the quotation details and tap "Convert to Order." Review the items and confirm to create the order.

No, products that are part of active orders cannot be deleted to maintain order integrity. You can deactivate or edit them instead.

Customer groups allow you to apply group-specific pricing rules, including discount percentages or surcharges. All customers in the group inherit these pricing rules.

Metrics appear based on your activity. If you haven't created quotations or received orders yet, those metric cards will show zero until you start using those features.

Go to Orders, select the order, and tap on the status to change it from Pending → Shipped → Delivered.

Yes, you can add multiple products to your cart and share them all at once in a chat conversation.

Deleted products are removed from your catalog and won't appear in new quotations or orders. However, they remain visible in historical orders and quotations for record-keeping.

Use the search bar in the Products section to search by product name, category, or other details.

Check your internet connection. Messages require an active internet connection to send. If the issue persists, try restarting the app.

The dashboard updates in real-time as you create quotations, receive orders, add products, etc.

Yes, you can create multiple variants for a single product (different sizes, colors, models). Each variant can have its own price and images.

Go to Customer Management, select the customer, and tap "Invite." They'll receive an invitation to download the app and connect with you.

Customers can see your store name, business information, product catalog, quotations you send them, and order details. Your contact details are also visible.

Use categories and subcategories to organize products. You can also use customer groups to show specific products to specific customers.

Yes, you can edit your store type from Store Settings, though this may affect how your business is displayed to customers.

Contact the customer via chat to clarify the issue. You can update order status or create a new order with corrections if needed.

In the order details, you can see product-level shipping status showing which items have been shipped (e.g., "Products: 0/1 shipped").

Access the Help Center from the menu or website. You can also contact support at [email protected].